How can we help you?

Search our knowledge base to get instant answers about your orders, payments, and account security.

For Merchants

How do I know if a merchant accepts Mada?

Look for Mada as a payment option at a participating merchant’s checkout or in-store payment point. You can also check Mada’s app or official channels for the current partner list. Availability may vary by merchant and channel.

Why should I offer Mada to my customers?

Mada gives eligible shoppers the option to split purchases into four interest-free payments, which may help merchants offer a more flexible checkout experience. Your settlement schedule, fees, and integration arrangements are set out in your merchant agreement. Actual sales outcomes vary by business.

How do I integrate Mada into my store/website?

Mada supports online integration options, including supported e-commerce plugins and custom API integration where available. Contact our commercial partnerships team to confirm compatibility, technical requirements, and onboarding steps for your store.

Can Mada be used for in-store purchases?

Mada is designed for both online and in-store purchases at partner merchants. Check Mada’s official channels for supported locations.

Still need help?

Don't find what you're looking for? Our support team is available 24/7 to help you with anything you need.