How can we help you?

No, Mada offers 0% interest and no hidden fees. Clear, simple, and transparent terms.

Your available spending limit is based on Mada’s eligibility assessment and may differ from one customer to another. Once approved, check your Mada app for the limit available to you.

If a payment becomes overdue, you may be unable to make new Mada purchases until you settle the outstanding amount. Overdue payments may also affect your credit record where reporting applies. Contact Mada support if you need help understanding your payment schedule.

You can settle your payments using credit or debit cards, CliQ, Apple Pay, or Google Pay, giving you the flexibility to choose the payment method that works best for you.

You can review upcoming due dates in the Mada app. Mada may also send reminders through enabled channels, such as app notifications, SMS, or email. Please keep your contact details up to date.

Yes! You can make early repayments for specific payments or settle your full remaining balance at any time, without additional fees. Early repayments also strengthen your repayment profile, which may improve your eligibility for future spending limit increases.

Returns are subject to the merchant’s return policy. Once the merchant confirms an eligible refund to Mada, we will update the related payment schedule or process the applicable refund. Timing depends on the merchant confirmation and payment method.